One person, and that is deliberate.
David Kabel runs Wardio from Slagelse, Denmark. He answers your email and he fixes what breaks. There is no account manager and no tier-one queue.
The upside and the limit of one person
A one-person practice has a clear upside and a clear limit. The person who set your server up knows why it is configured that way, and you never have to explain your environment to someone new. The limit is capacity. I only take on as many machines as I can look after. If a guaranteed out-of-hours response time is a hard requirement for you, say so early. Then we can price it honestly, or agree that I am not the right fit.
The work behind that
I have been running production infrastructure for paying clients since 2023. In recent work I rebuilt a network to carry 1,500 concurrent users, with a custom load-balancing component across its proxy layer. I also set up GRE tunnelling across a hosting provider's fleet after their team had been stuck on it for months. Backups, intrusion detection, DDoS mitigation and recovery make up a normal week.
Reviews and published procedures
Clients have posted public reviews, with names and dates, since 2023. Read them here. To see how the work is done before you talk to anyone, read the guides. They are the procedures I run, written out in full. The pricing page states the number without making you ask for it.